PRIVACY POLICY

Introduction

This Privacy Policy explains how personal information is collected, used, and protected when you access or purchase services from Alex Lynn Yoga, operated by Alexandra Lynn Gray as a sole proprietor (個人事業主) based in Japan.

By using our website, membership platform, or services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Payment and billing information (processed securely by third-party providers)

• Account information related to memberships or event participation

• Communications sent to us (emails, messages, inquiries)

We do not intentionally collect sensitive personal information beyond what is required to deliver our services.

How We Use Your Information

Your information is used for the following purposes:

• To provide access to memberships, digital content, and live classes

• To process payments and manage subscriptions

• To communicate about classes, events, updates, and support inquiries

• To improve our services and community experience

• To comply with legal or regulatory requirements

Payment Processing and Third-Party Services

Payments and bookings are processed by trusted third-party platforms, including but not limited to:

• Stripe (payment processing)

• Circle (online membership and community hosting)

• Zoom (live online classes)

• Momence (in-person and online class bookings)

• Peatix (event ticketing and in-person class bookings)

These platforms may collect and process personal information according to their own privacy policies. We encourage you to review their policies directly.

We do not store full payment card details on our own servers.

In-Person Classes and Events

For in-person classes or events booked through Momence or Peatix, limited personal information (such as name and email address) may be shared with venues or event partners solely for attendance management and communication purposes.

Data Storage and Security

Reasonable administrative and technical measures are used to protect your personal information. While no system can be guaranteed to be 100% secure, we take appropriate steps to safeguard your data.

Cookies and Analytics

Our website and third-party platforms may use cookies or similar technologies to improve functionality and user experience. You may manage cookie preferences through your browser settings.

Your Rights

You have the right to:

• Request access to your personal information

• Request correction or deletion of your personal data

• Withdraw consent for communications at any time

Requests can be made by contacting us using the details below.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Email: alex@alexlynnyoga.com 
Instagram: https://www.instagram.com/alexlynnyoga/

TERMS OF SERVICE

Introduction

These Terms of Service govern your use of services provided by Alex Lynn Yoga, operated by Alexandra Lynn Gray (個人事業主), including online memberships, digital content, live online classes, and in-person classes.

By purchasing or participating in our services, you agree to these Terms.

Services Provided

We offer:

• Online yoga memberships with digital video content

• Live online yoga classes delivered via Zoom

• Community spaces for discussion, journaling, and women’s circles

• In-person yoga classes and events hosted via platforms such as Momence and Peatix

All services are intended for personal, non-commercial use.

Memberships and Subscriptions

Memberships are billed on a recurring monthly basis unless otherwise stated. By subscribing, you authorise automatic billing using your selected payment method.

Memberships remain active until canceled by the member. Cancellation takes effect at the end of the current billing period.

Drop-In Classes and Events

Drop-in classes, workshops, and events may be purchased individually. Access details are provided upon successful payment.

For in-person events, participation is subject to venue capacity and event-specific guidelines.

Refund and Cancellation Policy

• Memberships: Non-refundable once a billing period has begun. Access remains until the end of the paid period.

• Online drop-in classes and workshops: In most cases non-refundable.

• In-person classes and events: Refund policies follow the terms stated at the time of booking and may vary depending on whether the booking is made through Momence or Peatix.

Health and Personal Responsibility

Yoga and movement practices involve physical activity. By participating, you acknowledge that:

• You are responsible for your own health and wellbeing

• You will modify practices as needed

• You agree to consult a medical professional if you have concerns

Participation is at your own risk.

Community Guidelines

Members are expected to engage respectfully within community spaces. Harassment, harmful behaviour, or misuse of community spaces may result in removal from the community without refund.

Intellectual Property

All content provided, including videos, written materials, and recordings, remains the intellectual property of Alex Lynn Yoga unless otherwise stated.

Content may not be reproduced, shared, or distributed without written permission.

Third-Party Platforms

Our services rely on third-party platforms such as Stripe, Circle, Zoom, Momence, and Peatix. We are not responsible for outages, errors, or service interruptions caused by these platforms.

Use of these services is also subject to their respective terms and policies.

Limitation of Liability

To the fullest extent permitted by law, Alex Lynn Yoga shall not be liable for any indirect, incidental, or consequential damages arising from participation in our services.

Changes to These Terms

These Terms of Service may be updated periodically. Continued use of services indicates acceptance of any updated terms.

Contact Information

For questions regarding these Terms of Service, please contact:

Email: alex@alexlynnyoga.com 
Instagram: https://www.instagram.com/alexlynnyoga/